von Cecilia Floridi | 27. März, 2019 | Blogbeiträge, Presse, Wissenswertes |
The Commercial Power of Amazon In this piece I will look at how retailers on both sides of the Atlantic are trying to future-proof their business models in an era dominated by the commercial power of Amazon. A recent Fortune article has highlighted how Kohl´s, the US...
von Cecilia Floridi | 9. August, 2018 | Blogbeiträge |
Part II – How Walmart is leveraging the power of digital innovation to optimise its infrastructure and better serve its customers Source: https://corporate.walmart.com/photos/pickup-towers-and-lockers Walmart is a global retailer with 2.3 million employees (with 1.5...
von Cecilia Floridi | 7. August, 2018 | Blogbeiträge |
Part I – Walmart´s recent drive for customer centricity Source: Walmart.com We noted with interest this month that Walmart seems to be taking customer centricity very seriously indeed. According to Fortune, the US retail giant´s first Chief Customer Officer, Janey...
von Cecilia Floridi | 26. Juli, 2018 | Big Data, Blogbeiträge |
A recent Lebensmittelzeitung article has highlighted the trend for consumer brands to sell their products via their own digital platforms. The results from a Institut für Handelsforschung (IFH) study mentioned in the article, state however that these brands remain...
von Cecilia Floridi | 18. Juni, 2018 | Blogbeiträge |
Here at DataLab, we have been monitoring the increasingly frenetic pace of change in the French supermarket sector over the last 12 months. After some wild speculation about Amazon´s plans to buy the supermarket chain Carrefour, this week saw an announcement from the...