by Cecilia Floridi | 9. August, 2018 | Blogbeiträge |
Part II – How Walmart is leveraging the power of digital innovation to optimise its infrastructure and better serve its customers Source: https://corporate.walmart.com/photos/pickup-towers-and-lockers Walmart is a global retailer with 2.3 million employees (with 1.5...
by Cecilia Floridi | 7. August, 2018 | Blogbeiträge |
Part I – Walmart´s recent drive for customer centricity Source: Walmart.com We noted with interest this month that Walmart seems to be taking customer centricity very seriously indeed. According to Fortune, the US retail giant´s first Chief Customer Officer, Janey...
by Cecilia Floridi | 26. July, 2018 | Blogbeiträge |
A recent Lebensmittelzeitung article has highlighted the trend for consumer brands to sell their products via their own digital platforms. The results from a Institut für Handelsforschung (IFH) study mentioned in the article, state however that these brands remain...
by Cecilia Floridi | 18. June, 2018 | Blogbeiträge |
Here at DataLab, we have been monitoring the increasingly frenetic pace of change in the French supermarket sector over the last 12 months. After some wild speculation about Amazon´s plans to buy the supermarket chain Carrefour, this week saw an announcement from the...
by Cecilia Floridi | 2. May, 2018 | Blogbeiträge |
Many industries are behind on data analytics, the insurance industry however, is not one of them. Insurers have spent decades building their business models based on risk probabilities. Profiling and predicting the right balance of variables based on customer data has...
